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HomeE-LearningCeligo Makes use of SAP Litmos Coaching to Enhance Product Adoption and...

Celigo Makes use of SAP Litmos Coaching to Enhance Product Adoption and Speed up ROI

We’re at all times completely satisfied to advertise buyer successes right here at SAP Litmos and this newest story is a robust one, particularly in case you’re trying to study extra about integration with Salesforce and customized integration(s) through an API.

However earlier than we go additional, along with this weblog (which is a shortened model of the complete story), you are able to do any of the next for much more data and insights:

Please meet Celigo, SAP Litmos buyer and SAP accomplice

Celigo is the main enterprise-wide Integration Platform as a Service (iPaaS) supplier for the mid-market. Named a G2 Greatest Software program for 2021, Celigo permits breakaway development, managed value administration, and superior buyer experiences by guaranteeing that each course of – at any degree of the group – may be automated in essentially the most optimum method. Celigo’s mission is to make automation so simple as potential by enabling anybody within the enterprise to construct or deploy integrations.

Earlier than having an on-demand world studying answer, Celigo’s inner assets have been at capability making an attempt to satisfy the coaching calls for of their world customers. Subject material specialists spent hours educating all customers the ins-and-outs of their product. Celigo noticed a chance to automate and scale operations with the assistance of an LMS like SAP Litmos Coaching.

As an integration firm, Celigo was excited to search out an LMS that had open APIs, in addition to customary and customizable fields for integration builds. This permits Celigo to make use of their very own integration platform to leverage knowledge from SAP Litmos Coaching, mixture that knowledge with intel from different options, automate data sharing, and push that knowledge throughout a number of techniques.

Integrating SAP Litmos and Salesforce

Leveraging the Salesforce package deal, Celigo was capable of instantly get key analytics and knowledge they wanted to start out sharing learner engagement throughout the totally different techniques. Moreover, Celigo has been capable of complement the prebuilt, out-of-the-box answer provided by SAP Litmos with 20+ customized integrations to automate key actions.

For instance, companions robotically obtain an e mail through Salesforce with a direct hyperlink to their distinctive certification and an attachment with a digital badge as soon as they move an examination. Additionally, as soon as a contract receives last approval, clients are robotically assigned their prerequisite and studying programs through the mixing. This has enhanced the shopper’s expertise by offering quick and frictionless entry to their onboarding coaching programs which permits them to kickstart their implementation course of. Since Celigo has a big suite of product choices, the mixing between SAP Litmos Coaching and Salesforce eradicated any potential errors that might have been made as a result of guide work that was concerned with enrolling customers into programs.

The facility of customized LMS integrations

Along with Salesforce, Celigo has been capable of leverage SAP Litmos’ open APIs to construct out customized integrations into their CRM software, which has saved 40+ hours of guide work per week. Additionally they estimated a price financial savings of $1.8M within the first 18-months primarily based on what number of stay coaching assets weren’t wanted as a result of on-demand coaching the College offered to their world consumer base. Additionally, by creatively utilizing SAP Litmos knowledge, they’ve helped floor leads for the gross sales workforce and offered their Buyer Success workforce with actionable insights right into a buyer’s onboarding and implementation progress.

Celigo famous that in addition they selected SAP Litmos Coaching as their answer due to the reporting, analytics, and gamification (badging and certificates). Along with all the options they cherished, they expressed {that a} massive issue was how wonderful their SAP Litmos Account Government was to work with!

Greater world answer adoption and ROI

Intending to extend product adoption and speed up ROI by offering on-demand studying content material out there globally, Celigo makes their college out there to all staff, prospects, clients, and companions. With greater than 2,000  lively world month-to-month customers and 4 core directors, the workforce at Celigo makes use of many of the SAP Litmos Coaching options out there to them to assist meet their targets.

Celigo cited spectacular statistics of their first 12 months utilizing SAP Litmos Coaching, proving the worth of automating their studying processes. The training workforce launched SAP Litmos Coaching in April 2020 and by finish of that 12 months, they noticed 13k+ programs and 1300+ certifications achieved. By the tip of Q1 2022, that they had already achieved 63K+ programs and 6500+ certifications. As of now, they  have 1600+ lively programs and 115+ Studying Paths for consumption.

Along with creating a whole lot of their very own proprietary programs and content material items, Celigo College additionally permits all learners to make the most of the SAP Litmos Coaching Content material off-the-shelf programs.

Please learn the complete success story right here or watch a fast video overview. There’s additionally a downloadable PDF out there so that you can see and/or share in a pleasant, formatted model.



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